Project Breakdown
SPARK Helps Contractor Get Efficient with Field-to-Office App
The Challenge
Esper Electric was dealing with manual and inefficient administrative tasks like time entry and payroll. It was beginning to make it difficult to sustain quality customer service and engaged employees.
So when a key employee was going to retire, Esper’s leadership team knew it was time to transform these processes with tech.
Project size
- Medium
- High Level of Complexity
Timeline
- 12 Months
Size of Team
- 1 PM, 1 UX Designer
- 1 Systems Analyst
- 2 Developer
KPIs
100s of Hours Saved
- Monthly on Time
- and Payroll
The Solution
Esper worked with SPARK to design a new solution to manage and track proficiencies for performance and development, technical certifications/qualifications, and accrual balances.
With all employees having mobile access to the application, Esper has now streamlined time entry and additional business processes with ease. The new program also communicates company news and strategies, push notifications, employee reminders and compliance/safety updates.
Services provided
- Assessment
- Strategic Design
- Custom software development
Technology used
- PHP
- JQuery
- Laravel
- MySQL
- AWS
- Native iOS/Android
Client Review
